You need real-time member intelligence that works!
Know who’s on site and where…
- Personalized interactions with members (no more “may I have your member number”)
- Anticipate member needs (i.e., favorite drink)
- Build staff confidence by being better equipped to genuinely engage with members (especially newer staff)
- Better staff retention through improved member/staff bonding
Automated Issue Management of Member Issues/Concerns
- Real-time alerts to the responsible manager (F&B Mgr, Greens Super, etc.) when a member expresses an issue or concern
- Effective and efficient system to “close the loop”
- Empowerment to resolve issues quickly